Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kinzie Pupps

Kinzie Pupps

September 11, 2026

5  out of  5
rating by Kinzie Pupps
"I'm saving over $3000 a year. Thank you Carla! I wish I would have switched sooner. I'm so happy I stopped at the State Farm booth at the Ohio State Fair and made myself a bucket hat for a quote."
Profile photo of Tyler E Frazier

Tyler E Frazier

September 11, 2026

5  out of  5
rating by Tyler E Frazier
"Awesome friendly people"
We responded:
"Thanks so much for the kind words, Tyler! We are thrilled you found our team friendly and appreciate you taking the time to share. We look forward to welcoming you back soon."
Profile photo of Andrew Vaughan

Andrew Vaughan

September 10, 2026

5  out of  5
rating by Andrew Vaughan
"Carla is amazing. Nice to find a real person to talk to these days. She saved me money per month, got me better coverage, and did it with a smile. THANK YOU CARLA!!!"
We responded:
"Thank you, Andrew, for the wonderful review. We are thrilled to hear Carla was able to help you save money and get better coverage while making the experience pleasant. We will pass along your kind words to Carla. She will be delighted. We appreciate you taking the time to share this."
Profile photo of Kimberly Fannin

Kimberly Fannin

August 28, 2026

5  out of  5
rating by Kimberly Fannin
"This office of people are the absolute best and I am so very glad I switched back to State Farm for my insurance needs!! Highly recommend"
We responded:
"Kimberly, thank you so much for your kind words! We’re thrilled you switched back to State Farm and glad our team could provide the service you deserve. We truly appreciate your recommendation and look forward to continuing to take care of your insurance needs."
Profile photo of Dylan Mathias

Dylan Mathias

August 27, 2026

5  out of  5
rating by Dylan Mathias
"Very reasonable prices and great service! Carla was great!"
We responded:
"Thanks so much for the kind words, Dylan! We're glad you found our prices reasonable and enjoyed Carla’s great service. We'll be sure to pass your praise along to her. We look forward to serving you again."
Profile photo of Kirsten Hall

Kirsten Hall

August 24, 2026

5  out of  5
rating by Kirsten Hall
"Carla was so friendly, thorough, and helpful. She made the process so easy and really went the extra mile to deliver exceptional customer service. I HIGHLY recommend using this office for any insurance needs! They take great care of their customers and helped us save money on auto/home insurance!"
We responded:
"Thank you so much, Kirsten! We’re thrilled Carla provided friendly, thorough service and that we could help you save on auto and home insurance. We truly appreciate your high recommendation and are here whenever you or your family need assistance. Thank you for trusting our office."
Profile photo of Crystal Hurlburt

Crystal Hurlburt

August 14, 2026

5  out of  5
rating by Crystal Hurlburt
"She was great to work with and was able to get me a great deal on auto insurance and renters insurance
Would recommend her to anyone!"
We responded:
"Thank you so much, Crystal! We’re thrilled she was able to find you a great deal on both auto and renters insurance. We appreciate your recommendation and will pass your kind words along to her. If you need anything else, we’re here to help."
Profile photo of Kimberly Danielle

Kimberly Danielle

August 5, 2026

5  out of  5
rating by Kimberly Danielle
"What a class act! Great service, paid attention to my financial needs as well as coverage needs. They were thorough, patient and even connected me to additional resources. As a bonus, they beat my old insurance company‘s price by over $100/month! Fantastic experience!"
We responded:
"Kimberly, thank you for the wonderful review and for trusting us with your insurance needs. We're thrilled our team could find better coverage, save you over $100/month, and connect you with helpful resources. If you need anything else or have questions, please reach out — we’re always here to help."
Profile photo of Chris Daugherty

Chris Daugherty

August 3, 2026

5  out of  5
rating by Chris Daugherty
"Was a very positive and pleasant experience...im happy to be part of this family"
We responded:
"Thank you so much for the kind words, Chris! We’re thrilled you had a positive and pleasant experience and are happy to have you as part of our family. We look forward to serving you again soon."
Profile photo of Gregg Eads

Gregg Eads

July 26, 2026

5  out of  5
rating by Gregg Eads
"Carla was very helpful in explaining the benefits and saving me a lot of money switching my coverage"
We responded:
"Thank you for the great review, Gregg. We're thrilled Carla could clearly explain the benefits and help you save on your coverage. We appreciate your trust and are glad to have you as a customer. Please reach out anytime if you need further assistance."
Profile photo of Jason Dyer

Jason Dyer

July 24, 2026

5  out of  5
rating by Jason Dyer
"Vonnie McDonald has always been very polite and helpful. Been dealing with State Farm through her for the last 6 months and she has been truly helpful. Thanks to her I am going to re up my policy through her. Out of the quotes I have received State Farm has the highest coverage for a rental car."
We responded:
"Thank you, Jason — we appreciate you taking the time to share your experience with Vonnie McDonald and State Farm. We're glad Vonnie has been polite and helpful and that our rental car coverage stood out among the quotes you received. Thank you for choosing to renew your policy with us; we look forward to continuing to serve you. If you need anything, please don't hesitate to reach out."
Profile photo of Eric Connell

Eric Connell

July 22, 2026

5  out of  5
rating by Eric Connell
"Brittney did an excellent job helping me, her customer service was excellent:)"
We responded:
"Thank you Eric for the 5 star review! If there is anything else that you need please reach out and know that we are here for you, your friends and loved ones. "
Profile photo of Keely Ward

Keely Ward

July 21, 2026

5  out of  5
rating by Keely Ward
"BRITTANY Hands down fixed what was mistakenly added to my insurance she helped me take care of EVERYTHING! She even gave me advice that didnt lead to her ADDING services and costs to my insurance. I absolutely lovee working with Vonnie's team they do their best every single time! We have home and 4 auto policies with them and have used them for several years now."
We responded:
"Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Natasha went above and beyond to provide timely and effective communication, making sure all your questions were answered promptly. It's great to know she delivered excellent customer service and helped you secure a better rate. We truly appreciate your feedback and will be sure to recognize Natasha for her outstanding dedication!"
Profile photo of Amanda Judd

Amanda Judd

July 14, 2026

5  out of  5
rating by Amanda Judd
"I had the pleasure of starting my forever policy with Carla today she is very knowledgeable and extremely helpful getting me on track. Thank you again so much y’all especially Carla :)"
We responded:
"Thank you, Amanda, for the wonderful 5-star review. We're thrilled you chose us to start your forever policy and so glad Carla was knowledgeable and helpful getting you on track. We appreciate your kind words and will pass them along to Carla and the team. Please reach out anytime if you need anything further."
Profile photo of Dottie Winecoff

Dottie Winecoff

July 10, 2026

5  out of  5
rating by Dottie Winecoff
"Alexis was very kind and thorough with all of her information. She is amazing! I certainly hope I get to enjoy her excellent customer service in the future!

Thank you for Alexis and her skills!

Five stars!!!"
We responded:
"Thank you, Dottie. We’re delighted Alexis was kind and thorough and appreciate you recognizing her excellent customer service. We’ll share your praise with Alexis and look forward to serving you again."
Profile photo of Chris

Chris

July 7, 2026

5  out of  5
rating by Chris
"Was referred to here by my father, absolutely zero regrets! Thank you Carla for everything you do and continue to do! Was a true asset to the state farm company! Had us leave geico after having them for over 10 years!!"
We responded:
"Chris, thank you for the referral and for taking the time to share your experience. We're thrilled Carla provided such outstanding service and that you're so happy with your decision to switch from GEICO after ten years. If there's anything we can do for you going forward, please don't hesitate to reach out. #Welcome #HeretoHelp #NoRegrets"
Profile photo of Fran F

Fran F

June 24, 2026

5  out of  5
rating by Fran F
"Carla is excellent and made shopping for insurance easy"
We responded:
"Thank you, Fran! We're so glad to hear Carla made shopping for insurance easy. We’ll share your kind words with her. If you need anything else in the future, we’re here to help - just a call/text/email away unless you're in the area...pop in! #HeretoHelp #Welcome #EasyProcess"
Profile photo of Stone v

Stone v

June 24, 2026

5  out of  5
rating by Stone v
"Towing company was great. I've known people that used them in the past and my experience was great"
We responded:
"Thank you, Stone, for the 5-star review. We’re glad your experience matched the recommendations you’d heard. We appreciate your trust and any referrals. Please call us anytime for your insurance & financial service needs. #ReferralsareGreat #OurStateFarm #HeretoHelp"
Profile photo of Siobhan Hitchcock

Siobhan Hitchcock

June 23, 2026

5  out of  5
rating by Siobhan Hitchcock
"I've had State Farm for YEARS and I can not imagine going with anyone else! (I've looked and they're the best priced!)"
We responded:
"Siobhan, thank you so much for your loyalty and for trusting State Farm for so many years! We're thrilled to hear you find our coverage and pricing the best - we think so too...;) We truly appreciate you shopping around and choosing to stay with us. If you ever need anything or have questions, we're here to help. #Loyalty #BestPriced #OurStateFarm"
Profile photo of Dustin Brown

Dustin Brown

June 22, 2026

5  out of  5
rating by Dustin Brown
"Was able to get the process of transferring states done quick and flawless."
We responded:
"Thanks for the great review, Dustin. We're glad the state transfer went quickly and flawlessly and appreciate you taking the time to let us know. If you need assistance in the future, we're here to help and have a coffee waiting for you! #Welcome #OurStateFarm #EasyService"
Profile photo of Anu Jayakody

Anu Jayakody

May 7, 2026

5  out of  5
rating by Anu Jayakody
"Very professional and friendly team. Very easy to file claim and they will help you through the process."
We responded:
"Anu, we appreciate you taking a moment to share your experience! And I'm so glad that everything went smoothly with your claim. We're always here to help - life go right! Give us a call/text/email to assist with any of your insurance or financial service needs! #ClaimService #GreatCustomers #OurStateFarm"
Profile photo of Brandi Slauter

Brandi Slauter

April 28, 2026

5  out of  5
rating by Brandi Slauter
"Carla did a wonderful job explaining the insurance policy and making sure my needs were met within the quote. She was able to save me $200 monthly. I’m glad I switched to Vonnie McDonald State Farm. I didn’t feel fast talked and they listened."
We responded:
"WOW Brandi, this is an awesome review! Thank you for taking the time to share your experience with our agency. Always exciting to hear of savings and know that Carla took good care of you! We're excited to Welcome You to Our State Farm Family! #WELCOME #HeretoHelp #SAVINGS "
Profile photo of David Powell

David Powell

April 22, 2026

5  out of  5
rating by David Powell
"Very knowledgeable listened to my needs for coverage. She"
We responded:
"Thank you so much Dave! Love that we were able to bring your into the State Farm Family! We're here for all of your insurance and financial service needs - just give a call/text/email... or pop by when you're in the area! #HeretoHelp #OurStateFarm #OldFriendsNewSFFamily"
Profile photo of Janet Nolan

Janet Nolan

April 10, 2026

5  out of  5
rating by Janet Nolan
"Very pleasant, informative, returned my call quickly. Would recommend."
We responded:
"Thank you Janet! We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. #HeretoHelp #OurStateFarm #Service"
Profile photo of Chaz Turner

Chaz Turner

April 5, 2026

5  out of  5
rating by Chaz Turner
"Excellent service 5 Stars"
We responded:
"Chaz, thank you for your wonderful review of State Farm Agent Vonnie McDonald’s Team!"