Vonnie McDonald

"I hate leaving these type of reviews however, I also shouldn't have to wait weeks for a call back from my agent. This wasn't just a one time thing...it happens all the time. I'm still waiting on an email back about why my homeowners insurance went up from Jan. When you do talk to them they are super nice. I'd have to leave a different review for Statefarm in General...but lets put it this way...they are not a good neighbor."

"Emailed them in August the requested document and information and it wasn't taken care of. Called office and wasn't called back. Emailed a response then emailed them the requested document and it still hasn't been taken care. I'm paying more for my insurance than I should because they can't it fixed."

"I had the pleasure of working with Carla Barenbaum, she was wonderful. She was very patient and answered all my questions. She explained everything in lay terms so I could understand even the fine print. She made it a pleasant experience and saved me money! Wow! Thank you."

"I met Vonnie socially and immediately felt she was someone who cared about the welfare of others. I’ve been a State Farm client for decades but never heard from my agent outside of automated mail campaigns. One of the few times I had a major incident, he told me to call an 800-number (it was a weekend). I was so happy to have met Vonnie so I could create a new, better relationship with a proactive agent. She immediately looked over my coverage and made updates that saved me money. But, more importantly, I see her in our community (Lancaster) being an active, in-touch member of the community even though her office is in Pickerington. Vonnie and her team are all about people and community. It’s so great to have found an insurance agent who is more than just a business resource - she’s a bright light and a heart-driven supporter. I cannot recommend her highly enough."

"I have had the pleasure of working with Mary Conrad. From selling me a tenant and auto policy on short notice to giving me great advice on a property I was looking to buy she's truly felt like a partner in helping me make good decisions in life :). If you're looking for a great and caring agency to help navigate anything insurance related this is the place to go!"

"Less than professional attitude on several occasions. When you need help and a professional to navigate you through difficult decisions, you don't expect a condescending tone or a snippy demeanor . She raised my level of anxiety by talking ,when she should have been listening with an empathetic ear. I will find another place for me and my family to do business. I have been with State Farm for nearly 30yrs."

"WOW! So I recently called to add additional services to my existing policy thinking my rates were going to increase. Not only did I add additional services, MY RATE WENT DOWN! Because I combined my households policies, I received a discount.WOOHOO!! I had dealt with a very friendly and helpful young lady for quite a while now. However, CONGRATULATIONS Vonetta! You've always had a home running team,but with the newest addition of Carla!! I believe you have an ALLSTAR Squad!! Lol,she saved me money and she was just as happy as I was🤣 As alway,it was a pleasure working with you and your staff!! Amber,Carla and Mary you ladies are awesome!!! Thank you so much!!"

"I am extremely happy with the help, savings, and expertise I received from my agent, Sarah Gwinn. She is very knowledgeable about insurance and assisted me in getting the best for my family. I couldn't give a higher recommendation for Sarah and the whole company. I know I made the right decision to move my insurance dealings to the Vonne McDonald agency with Sarah as my agent."

"Thank you so much Vonnie and State Farm for being absolutely AWESOME to work with as we went through the process of getting our wind damaged roof replaced! The process was frictionless, fast, and everyone was super kind! Kindness is always awesome, but now more than ever it is nice to know we have a good neighbor in State Farm and Vonnie McDonald!"

"We are always so "taken back" by the amazing service that Sara, Carla, and Vonnie give us everytime we need something! They truly make us feel like they have partnered with us in life to make sure we have the perfect home, auto, and life insurance! We were so nervous to shop for Life Insurance, but Vonnie walked us through everything and was thorough in explaining the different options available for our budget! I would recommend Vonnie McDonald State Farm Insurance to anyone who is looking for a better rate and amazing service!! Thank you for all that you do to make our experience easy and efficient. You are the best at what you do!!"