State Farm® Insurance Agent Vonnie McDonald
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kristina Harsh
March 27, 2025
5
out of
5
rating by Kristina Harsh
"The service was great didn't have to wait for long"
We responded:
"Kristina, Thank you for sharing your experience with our team. We appreciate you and we're always here to help with your insurance and financial service needs. #OurStateFarm #GreatService #5STAR"
Paul Kidwell
March 5, 2025
5
out of
5
rating by Paul Kidwell
"Very nice friendly and Helpful."
We responded:
"Thank you Paul for taking a moment to provide a 5-STAR Review and especially for choosing to do business with Vonnie McDonald State Farm when you have so many options. We stand ready to serve you and your family for all your insurance and financial service needs. Welcome to Our State Farm Family! #HeretoHelp #StateFarmFamily #5STARS "
Charity
February 18, 2025
5
out of
5
rating by Charity
"Awesome customer service"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had an awesome experience. Your satisfaction is our top priority, and we look forward to serving you again soon! If you have any further feedback or need assistance, please don't hesitate to reach out! #itsafivestartday #likeagoodneighbor "
Brenda Stickley
February 10, 2025
5
out of
5
rating by Brenda Stickley
"Carla was so professional and friendly. It was a very good experience from the person answering the phone to Carla. Everything was explained and very helpful. Carla was great in answering my questions to setting things up and helping with other families insurance questions."
We responded:
"Hi Brenda! It's so good to hear that you had amazing service when talking to Carla about your questions that you may of had. We do what we can when it comes to answering questions and being there for our customers! "
Ian Mcneeley
February 10, 2025
5
out of
5
rating by Ian Mcneeley
"Carla was above and beyond helpful with insuring my imported car! I highly recommend this branch for anything you need insured!"
We responded:
"Thank you so Ian for recommending us to anyone, the greatest compliment is a referral when it comes to us here at Vonnie McDonald State Farm. We are blessed with the best when it comes to having team members like Carla! "
Simone Johnjohn2008
February 7, 2025
5
out of
5
rating by Simone Johnjohn2008
"Carla sent me an email about an insurance quote a couple days ago I had been communicating with several other companies looking for the right plan that would be a good fit for me I went through 3 insurance companies savvy progressive and liberty mutual as I was on the phone with progressive I was scrolling through my emails and seen Carla’s email I told progressive that I was not sure if this is what I want and that I would contact them back if I decide to take there offer I called Carla I was interested in what she had to say and I like her quote she had all my information already witch was extremely convenient Carla was amazing she made me feel welcome she was professional friendly and very knowledgeable she offered me a great quote that fit well with me and my family it was very affordable especially with all the other perks Carla offered I would love to have a virtual interview on Wednesday 2/12/25 with Vonnie only because Carla went over and beyond to help me she was efficient and quick I am so excited that I picked State Farm insurance and very thankful I got an agent like Carla who cares thank you Carla Simone Johnson"
We responded:
"Good Morning Simone and welcome to State Farm! we are thrilled to have you be apart of our family and can't wait to meet you! We are grateful to have a team member like Carla where she can help new customers with questions about anything that they have! #insuredwithlove #Newfamilymember"
Marc Hrusch
February 7, 2025
5
out of
5
rating by Marc Hrusch
"Carla is excellent, saved us money, highly recommend"
We responded:
"Welcome to our State Farm Family Marc! Carla is great and I'm so glad she was able to offer great value at an even better price! Looking forward to meeting you! #WELCOME #GREATSavings #OurStateFarm"
tyler collert
February 4, 2025
5
out of
5
rating by tyler collert
"Been with them for 10+ years. Can't say enough about Sarah and mandi they are amazing at what they do and very helpful with any questions and concerns u may have. I would highly recommend them!!!"
We responded:
"Thank you for your 5-star review, Tyler! Sarah is the best, especially when it comes to handling any of our customers service needs. I'm thrilled she could help you!"
Taylor Dingess
February 1, 2025
5
out of
5
rating by Taylor Dingess
"Carla had given me and fiance’ an amazing experience and she was so welcoming they had drinks on stand by as well! She had truly saved us from paying 800 dollars for 2 cars so I’m very thankful for what she had done for us!"
We responded:
"WELCOME Taylor and Family! Thank you for choosing Vonnie McDonald State Farm. So happy Carla met all your insurance needs with a beverage to boot! We are always here to help! #GoodNeighbors #GREATService #WELCOME"
MJ Palko
January 31, 2025
5
out of
5
rating by MJ Palko
"Really amazing. From the moment me and my wife walked in the door, we were greeted with kindness. I would recommend State Farm to everyone. They were absolutely wonderful. Carla was able to break everything down to where me and my wife were able to understand everything. 10/10 experience. The best customer service I have ever had."
We responded:
"What a wonderful compliment - "really amazing"! So glad that you and your wife choose to do business with us! And Carla is definitely SO Good at what she does!! Love to here the 10/10!!! #WelcometotheStateFarmFamily #LoveItHere #GreatService"
Wm Dorwart Sr
January 27, 2025
5
out of
5
rating by Wm Dorwart Sr
"My Agent has gone above and WAY beyond the expected due diligence to get me Insured properly... residential, commercial and auto/motorcycle out of ONE brick & mortar building."
We responded:
"Thank you for the kind words about our agent that has helped you! We are thankful for each and everyone of our team members and do our best to help people get insured properly! #GreatSerivce #Goingaboveandbeyond "
Dew Williamson
December 30, 2024
5
out of
5
rating by Dew Williamson
"A different national insurance company handled my cars, home, boat, and RV until today. I thought it was a decent rate, but thought it never hurts to look around. Mandi at Vonnie's State Farm in Lancaster showed me I was wrong about my old rates. Mandi was able to help me switch all of my insurance needs over smoothly to State Farm. She was professional, friendly, and personable. All of my policies' rates were not only less, but had a lot more coverage and lower deductibles. I would suggest calling and at least checking it out!"
We responded:
"WELCOME to our State Farm Family Drew! And thank you for allowing Mandi the opportunity to review your policies. Her service is exceptional! Looking forward to meeting you - we always have the coffee ready! #LikeAGoodNeighbor #GreatRates #GreatService"
Joyce Alley-Plott
December 30, 2024
5
out of
5
rating by Joyce Alley-Plott
"I was referred to Carla Barenbaum, by my boss, and I was not disappointed. She sent quotes to me right away and I decided to switch my insurance to Statefarm. She was able to save me on my Auto and Home insurance. Carla was very patient and answered all my questions. Carla’s customer service is excellent! I would recommend Vonnie McDonald State Farm to anybody, and I have…"
We responded:
"Hi Joyce! We are so glad that you were able to join the family at Vonnie McDonald State Farm. We appreciate you for recommending our office to friends, family and loved ones. Thank you so much for kind words about the service Carla provided to you, we are very grateful to have her apart of our team and can't wait to go into the upcoming new year with you :)"
Frank Romano
December 27, 2024
5
out of
5
rating by Frank Romano
"Very helpful, friendly and knowledgeable staff !! They gave me the coverage I didn't think would fit my budget with extra benefits and money to spare !! Fantastic honest business. I highly recommend to everyone ! Special shout out to Agent Carla !! Thank you for far exceeding what i expected !! You guys are the BEST !!"
We responded:
"Frank, it’s been a pleasure serving you and we will welcome you back gladly!! Thank you for the high compliment!!"
Roger Dusenberry
December 11, 2024
5
out of
5
rating by Roger Dusenberry
"Had a great experience with this office. Mandi was a great help. I highly recommend them"
We responded:
"Roger, Thank You so much for taking a moment to share your experience with Mandi. She is one of our newer teammates, but as you see equally as wonderful!! Thank you for allowing us to serve your insurance & financial service needs! #ExceptionalService #GreatTeam #Thankful"
Wesley Conrad
November 28, 2024
5
out of
5
rating by Wesley Conrad
"Carla was amazing, she taught me so much about what the coverages meant to me and how my other insurance was giving me almost no coverage if anything were to happen. I recommend going to Carla!"
We responded:
"LOVE to hear this! Teaching "how" insurance benefits you is our primary role. It is all about meeting your needs and few do it better than Carla! Thank you for choosing Vonnie McDonald State Farm for your insurance and financial service needs. #HeretoHelp #ProperCoverage #GreatTeaching"
Michael Mitchell
November 18, 2024
5
out of
5
rating by Michael Mitchell
"Carla is very knowledgeable about the products and explained them in detail. The experience was very satisfying. We are glad we chose this agency. I will recomend Carla to everyone. Thanks"
We responded:
"Thank you for you lovely 5-STAR Review! We too are glad your choose Vonnie McDonald State Farm for your Insurance and Financial Service needs. And we could agree more regarding Carla's top-notch service! Welcome to our State Farm! #StateFarmFamily #Satisified #InsuranceandService"
April Rose
November 15, 2024
5
out of
5
rating by April Rose
"Sarah was so great with helping us understand what coverage we had and making it what we needed. She took the time to get to know us better and really helped us feel confident that we are better protected now!"
We responded:
"Thank you April for taking the time to share your experience! Sarah is the best and I'm confident that she wanted to take care of you and Josh as though you were her own. I appreciate you choosing Vonnie McDonald State Farm for your Insurance and Financial Service needs. WELCOME to our State Farm Family! #LikeAGoodNeighbor #TeamStateFarm #GreatService"
Charles Graf
October 29, 2024
5
out of
5
rating by Charles Graf
"If I could give 100 stars I would My experience with Carla went smoothly, quick and she set not only myself but my wife up with awesome insurance, My wife & I browsed several places and was always over quoted, Carla found us both the best prices & the insurance we needed. QUICKLY, I Highly recommend State Farm & will send anyone I know Carla’s way! Thanks so much for your hard work, My wife and I are grateful!"
We responded:
"100 STARS... we'll take it! Thank you so much for choosing Vonnie McDonald State Farm for your insurance needs! Welcome to Our State Farm Family and the great service continues - call/text/email or pop in and we're here to help! We appreciate you and your wife! #QuickFastGreat #HighlyRecommended #Grateful"
Debbie Pitts
October 17, 2024
5
out of
5
rating by Debbie Pitts
"Customer service is their forte! Carla treated us extremely graciously with great concerns and explanations regarding insurance, the variables and the best financial possibility. She even contacted the previous company with detailed information to assist in our cancellation. Plus the entire staff overwhelmed us with kindness and appreciation!"
We responded:
"Debbie, we are absolutely THRILLED that you and Bill have chosen to come back to Our State Farm Family! And a special THANKS on this wonderful review of Carla's service... we really do try to exceed expectations! You know that we're here for all your insurance and financial service needs. WELCOME BACK! #StateFarmFamily #Homecoming #GREATCustomers"
Jeff Husband
October 16, 2024
5
out of
5
rating by Jeff Husband
"I've always had great service with Vonnie and her team."
We responded:
"Thank you so much Jeff! What a GREAT compliment. We appreciate the opportunity to serve you and family! We look forward to seeing you again soon! #HeretoHelp #Grateful #OurStateFarm"
John Crouch
October 2, 2024
5
out of
5
rating by John Crouch
"Pleasure doing business with people that actually care and listen to you."
We responded:
"John, WELCOME to Our State Farm! Serving you is our pleasure... we're here to listen and help with all your insurance and financial service needs. Thank you for taking the time to share you 5-STAR experience! Much appreciated!! #LikeAGoodNeighbor #WeCare #WeListen"
Ty Thomas
September 27, 2024
5
out of
5
rating by Ty Thomas
"Wonderful experience"
We responded:
"5 STARS.... love it Ty! Thank you for choosing our office for your insurance and financial service needs. However we can assist - we're here to help! Don't hesitate to give a call or pop in! #STARS #OurStateFarm #GreatCustomers"
Danelle Raver
September 26, 2024
5
out of
5
rating by Danelle Raver
"Carla was very thorough and efficient in explaining my policies. She got me a good price for all my needs"
We responded:
"Welcome Back to the State Farm Family Danelle! Of course Carla is going to take care of you and offer the best we can. Thanks for taking a moment to share your experience. Pop in when you're in the area! #WelcomeBack #GoodPrice #GreatService"
Nagg M.
September 25, 2024
5
out of
5
rating by Nagg M.
"Carla is amazing, and her guidance was excellent during buying my Auto Insurance, and she answered all my questions. The best part is that the Auto Insurance price is way cheaper than my current auto insurance. I strongly recommend her services to all."
We responded:
" Thank you Nagg for choosing Vonnie McDonald State Farm for your Insurance and Financial Service needs. I'm so glad Carla delivered excellent service and was able to save you money as well. Welcome to State Farm! #ExcellentGuidance #Savings #CarInsurance"