State Farm® Insurance Agent Vonnie McDonald
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
gloria blankenship
July 8, 2025
5
out of
5
rating by gloria blankenship
"Carla, was great!! I wasn't expecting to change my insurance company today but once I spoke to Carla it was "State Farm for sure." Thank you so much!!"
We responded:
"Hi Gloria! Thank you so much for your kind words! We're thrilled to hear that Carla made your experience so positive. We're grateful to have you as part of the State Farm family! If you need anything else, we're always here to help."
Jamie Williams
July 3, 2025
5
out of
5
rating by Jamie Williams
"Carla was amazing! I called and she took her time with me, made sure we had all the coverage we needed. We saved over $100 a month! Would highly recommend them!!!!"
We responded:
"Hi Jamie! Thank you so much for your kind words! We're thrilled to hear that Carla was able to assist you and help you find the right coverage while saving you money. Your recommendation means a lot to us! If you ever need anything else, feel free to reach out."
Malin Aka Lando
July 2, 2025
5
out of
5
rating by Malin Aka Lando
"I had just moved back to Ohio after living in the UP for a few years and needed to switch my State Farm to down here. I had looked at a couple of people, but to my surprise, I got a call from Carla. I took that as a sign, since they were one of the agents I had been looking at. I went in, was greeted right when I walked in. Carla was with someone else, so I did have to wait just a few minutes, but was no problem. Carla came out to take me back to the office and was so warm and so welcoming. We chatted and we started the process of getting me switched over. Carla was amazing through the whole process, and explained everything to me every step of the way. Made sure that I got the best plan possible and to what I could afford. She also introduced me to Vonnie herself as we were walking back out to the front. Vonnie was just as wonderful. I couldn't have asked for a better State Farm agent. Thank you."
We responded:
"Thank you so much for sharing your experience! We’re delighted to hear that Carla and Vonnie made you feel so welcome and guided you smoothly through the process. It’s wonderful to know you found the best plan that fits your needs and budget. We truly appreciate your kind words and are here for you anytime you need us. Welcome back to Ohio!"
Jennifer B
June 27, 2025
5
out of
5
rating by Jennifer B
"They are an awesome group. They got me the lowest rate with the most coverage. Very helpful and informative. Carla was amazing. Thank you"
We responded:
"Hi Jennifer! It's great to hear that Carla was able to help you! Thank you for the kind words about our amazing team and thank you you allowing us to help you with your insurance needs. Always know that we are here for you no matter what! If you have any questions about anything please reach out! "
Mindy Conner
June 11, 2025
5
out of
5
rating by Mindy Conner
"Carla is absolutely great to work with, very knowledgeable and very attentive."
We responded:
"Thank you so for the five star review! It's great to hear that Carla was able to help you Mindy! It's our goal and priority to provide all information that we have to our customers! If you have any future questions about anything always know that we are here for you, friends, family and loved ones."
Paulina Semel
June 11, 2025
5
out of
5
rating by Paulina Semel
"Carla was awesome! She was professional, informative, quick to provide me with the needed information and very efficient in completing our task of getting insured. Highly recommended!"
We responded:
"Thank you so much Paulina for not only the five star review but thank you for mentioning that you recommend us! We want nothing but the best for our customers and it's great to heat that you were able to get the information that you needed quickly. If you have any questions about anything else always know you can give us a call, text or even stop by the office. "
Elena Diaz
June 4, 2025
5
out of
5
rating by Elena Diaz
"Carla did an amazing job explaining and clarifying all the questions I had. Very friendly and welcoming atmosphere"
We responded:
"Hi Elena! I'm so glad to hear that Carla was able to clarify and help answer your questions that you had! If you have any other question or need something else clarified because you may not be sure, please give us a call! We are here to help you in every step. "
Jeff Sallee
June 3, 2025
5
out of
5
rating by Jeff Sallee
"I don't know if Carla is an agent or if she just works in sales but I know Vonnie McDonald's with State Farm should be very happy to have her. Because she worked with me for about a month. Made at least 3 phone calls to me. Never got aggravated it all when I had to. Have her call back. For one reason. Or the other but she did shepherd me threw save me money. And I feel very confident with My insurance coverage."
We responded:
"Hi Jeff! We are very happy and very blessed to have Carla apart of our team. It's always a good day when we hear that she has been able to assist and help someone gain confidence with their insurance coverages. If you have any other questions feel free to stop by or give us a call! Always know that we are here for you, friends, family and loved ones!"
Brad McCormack
June 3, 2025
5
out of
5
rating by Brad McCormack
"Very helpful! Great service!"
We responded:
"Hi Brad! Thank you so much for a 5 start review! Always know that we are here to assist you with questions, comments and concerns!"
Greg Kelly
June 2, 2025
5
out of
5
rating by Greg Kelly
"Carla was extremely helpful in my choosing the policy that best fits my needs!"
We responded:
"Hi Greg! Thank you for such a great review about Carla. We are definitely very lucky to have her on our team and I am glad she could assist and guide you to the best policy that help fit your needs! If you ever need anything always know that we are here for you! "
Mxsfxt_ 116
June 2, 2025
5
out of
5
rating by Mxsfxt_ 116
"Carla really helped me out. I told her what kind of insurance I was looking for and she made it happen and didn’t try to upselling me. It was short and sweet and to the point. Just like how I like doing business. Carla was fantastic!"
We responded:
"Thank you so much for a five star review! It's great to hear that Carla was able to help you out and helped you get the insurance that you were looking for! Always know that if you have any other questions about anything please feel free to stop by or give us a call! "
Rebecca Reid
May 21, 2025
5
out of
5
rating by Rebecca Reid
"Great experience from start to finish. Thank you very much for looking out for me with my insurance needs."
We responded:
"Hi Rebecca! It's great to hear that you had a great experience from start to finish. Thank you for trusting us to help you with your insurance needs. Always know that we are here for you now and in the future, we are just a phone call or text away! "
Chassady Woodruff
May 7, 2025
5
out of
5
rating by Chassady Woodruff
"Carla helped me and my family get flood insurance. Saved us more then she knows .. She broke things down so I would understand better. She was understanding of my situation. She was sweet, kind and very professional and not to mention, saved us over 600 dollars a yr on flood insurance!!! I highly recommend her to anyone!"
We responded:
"Hi Chassady! Thank you so much for your amazing review! We're thrilled to hear that Carla was able to assist you and your family in securing flood insurance while also saving you over $600 a year. It’s wonderful to know that she took the time to explain everything clearly and was understanding of your situation. Your recommendation means the world to us! If you ever need further assistance or have more questions, please don’t hesitate to reach out. We’re here to help!"
Greta Axe
May 6, 2025
5
out of
5
rating by Greta Axe
"Carla was extremely informative!! Helpful changing over all our insurance needs with savings!! A++"
We responded:
"Hi Greta! Thank you for your fantastic review! We’re so glad to hear that Carla was able to assist you with your insurance needs and help you save. Your satisfaction is our top priority, and we appreciate your A++ rating! If you need anything else or have further questions, please don’t hesitate to reach out. We’re here to help!"
Stephanie Mulholland
May 6, 2025
5
out of
5
rating by Stephanie Mulholland
"Carla was very thorough as she explained my policy. Answered all my questions and walked me through each coverage area. Highly recommend!"
We responded:
"Hi Stephanie! Thank you so much for your wonderful review! We're thrilled to hear that Carla provided you with thorough and helpful explanations of your policy. It’s always our goal to ensure our clients feel confident and informed about their coverage. Your recommendation means a lot to us! If you have any more questions or need assistance in the future, don’t hesitate to reach out."
Joanna Hurless
May 1, 2025
5
out of
5
rating by Joanna Hurless
"Carla was amazing! Super friendly and explained everything thoroughly and in an easy to understand way. Definitely glad I came to this location!"
We responded:
"Joanna, We are so glad you chose us too! Thank you and thank you for taking the time to share your experience. We stand ready to continue to assist with your insurance and financial service needs. #HereToHelp #WELCOME #OurStateFarm"
Gregory Hampton
April 9, 2025
5
out of
5
rating by Gregory Hampton
"I appreciate Carla. She was very thorough. Very pleasant to talk to. I didn’t feel like she was trying to pressure me into a sale. She gave me the best deal for my money and she came in a whole lot cheaper than a whole, lotta other companies, including the one I was with thank you very much Carla and State Farm."
We responded:
"Thank you Gregory! We appreciate you! Thank you for taking a moment to put the spotlight on Carla's great service and State Farm's value. You have many options for your insurance and financial services and you chose us. Thank you! #ChooseWisely #Welome #OurStateFarm"
Shannon Jones
April 2, 2025
5
out of
5
rating by Shannon Jones
"I would highly recommend this office to anyone needing insurance. Carla helped me find insurance when I was unexpectedly dropped from my insurance company and she was actually able to get me better rates then I had been paying. I wish I had called them sooner! Thank you so much Carla for all of your help!"
We responded:
"We wish you would have called sooner too, but you are here now! :) Welcome to our State Farm Family Shannon! So glad we were able to take care of you and just in time! We strive to be there for life's ups and downs - just a call, text or cup of coffee away! #BetterNow #GreatCoverage #StateFarmFamily"
Mustapha Mohammed
April 1, 2025
5
out of
5
rating by Mustapha Mohammed
"If you're interested in real service to your target needs then you should talk to this group because it can done in the shortest possible time."
We responded:
"Thank you so much Mustapha! We so appreciate you taking the time to share you experience. And we love that you chose Vonnie McDonald State Farm for your insurance and financial service needs. We're here to help! #WELCOME #OurStateFarm #Service"
Kristina Harsh
March 27, 2025
5
out of
5
rating by Kristina Harsh
"The service was great didn't have to wait for long"
We responded:
"Kristina, Thank you for sharing your experience with our team. We appreciate you and we're always here to help with your insurance and financial service needs. #OurStateFarm #GreatService #5STAR"
Paul Kidwell
March 5, 2025
5
out of
5
rating by Paul Kidwell
"Very nice friendly and Helpful."
We responded:
"Thank you Paul for taking a moment to provide a 5-STAR Review and especially for choosing to do business with Vonnie McDonald State Farm when you have so many options. We stand ready to serve you and your family for all your insurance and financial service needs. Welcome to Our State Farm Family! #HeretoHelp #StateFarmFamily #5STARS "
Charity
February 18, 2025
5
out of
5
rating by Charity
"Awesome customer service"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had an awesome experience. Your satisfaction is our top priority, and we look forward to serving you again soon! If you have any further feedback or need assistance, please don't hesitate to reach out! #itsafivestartday #likeagoodneighbor "
Brenda Stickley
February 10, 2025
5
out of
5
rating by Brenda Stickley
"Carla was so professional and friendly. It was a very good experience from the person answering the phone to Carla. Everything was explained and very helpful. Carla was great in answering my questions to setting things up and helping with other families insurance questions."
We responded:
"Hi Brenda! It's so good to hear that you had amazing service when talking to Carla about your questions that you may of had. We do what we can when it comes to answering questions and being there for our customers! "
Ian Mcneeley
February 10, 2025
5
out of
5
rating by Ian Mcneeley
"Carla was above and beyond helpful with insuring my imported car! I highly recommend this branch for anything you need insured!"
We responded:
"Thank you so Ian for recommending us to anyone, the greatest compliment is a referral when it comes to us here at Vonnie McDonald State Farm. We are blessed with the best when it comes to having team members like Carla! "
Simone Johnjohn2008
February 7, 2025
5
out of
5
rating by Simone Johnjohn2008
"Carla sent me an email about an insurance quote a couple days ago I had been communicating with several other companies looking for the right plan that would be a good fit for me I went through 3 insurance companies savvy progressive and liberty mutual as I was on the phone with progressive I was scrolling through my emails and seen Carla’s email I told progressive that I was not sure if this is what I want and that I would contact them back if I decide to take there offer I called Carla I was interested in what she had to say and I like her quote she had all my information already witch was extremely convenient Carla was amazing she made me feel welcome she was professional friendly and very knowledgeable she offered me a great quote that fit well with me and my family it was very affordable especially with all the other perks Carla offered I would love to have a virtual interview on Wednesday 2/12/25 with Vonnie only because Carla went over and beyond to help me she was efficient and quick I am so excited that I picked State Farm insurance and very thankful I got an agent like Carla who cares thank you Carla Simone Johnson"
We responded:
"Good Morning Simone and welcome to State Farm! we are thrilled to have you be apart of our family and can't wait to meet you! We are grateful to have a team member like Carla where she can help new customers with questions about anything that they have! #insuredwithlove #Newfamilymember"